To initiate a return, please complete the form below to obtain a Return Merchandise Authorization Number.  All returns/exchanges require a RMA number.  Upon receipt of your request, we will mail or e-mail you a shipping label to enable the return of your merchandise.  All returns/exchanges require an RMA number.  We allow 48 hours from the time you receive your merchandise to notify us of any problems.  No returns will be accepted beyond 30-days from the time of purchase.  Please review our detailed return policy for non-cosmetic products and cosmetic products.

Once we receive the returned product and the product is verified to be in saleable condition (does not include products damaged or defective products), the refund will be initiated.  Unless the product is damaged or defective, we do not refund shipping costs for returned merchandise.

Return Merchandise Authorization Number Request

*all fields are required to process your request